Sirius/XM
I have been an XM subscriber for many years. It seems since the merger the service has gone down hill and fast. I now have no signal in places I never had a problem before, the commercial free music now has rambling idiots which are just as bad as commercials and the customer service when you call in is terrible. If I wanted to listen to Carol Miller, Denis Elsas, Cane, Bodhi, Jim Kerr, Meg Griffin, Eddie Trunk or any of the other NY area DJ’s I can listen to them for free on FM. And god forbid having to listen to Dusty Street ramble about nothing, I would rather watch paint dry while removing my finger nails with a pair of pliers.
I am not sure what the powers at be were thinking when they allowed the merger of the two companies eliminating competition. There is no one to switch to now just the same bad service by another name.
To top it off they are jacking up the pricing now and removing services. I think at this point I am going to cancel my subscriptions and buy an HD radio that also has some sort of portable drive for digital audio.
I just can’t imagine that dwindling customer service, rising prices and offering less features will keep customers that were used to something they are no longer getting. What are you experiences with either service?
Tags: technology
